Research & UX Design and Development for P3 Practice Marketing Medical Website Themes & Marketing Platform

the problem

Doctors Need Online Marketing to get the right Patients, Pathologies and Procedures for their Practices.

Today patients are more informed than ever - many don’t just take the first recommendation they get. They look for choices (over 70% look online) and doctors’ online presence can help draw or dissuade patients.

By actively marketing online, practices can focus in areas they are especially skilled in, educate patients on key information, and remove barriers to scheduling appointments and receiving feedback on patient concerns.

Enter P3 Practice Marketing for Ortho, Neuro and Spine Practices – a comprehensive approach to practice marketing from tech experts in the medical field, building on over 20 years experience designing for medical and device companies and over 1,000 websites launched.

Audience

Website & Marketing Platform Offerings Website (B2B)Appeals to Ortho, Spine and Neuro practice admins and doctors.

Website & Marketing Materials (B2C)Appeal directly to patients looking for Ortho, Spine and Neuro docs.

Role & Responsibilities

DESIGN TEAM LEAD:

  • Managed team of designers and front end developers who worked in conjunction with top stakeholders and marketing and SEO team.
  • Conducted research to prioritize features and deliverables.
  • Planned timelines and sprints to align with agile development process
  • Worked with a remote team, utilizing slack, gotomeeting, basecamp and google docs to stay aligned.

Scope & Constraints

Major evolution of past offerings, shift from mainly static, brochure sites and ads to a platform with dynamic capabilities and advanced seo, reputation management, and online marketing in addition.

Had over 600 clients in legacy system, needed to shift without alienating existing customers, honor grandfathered systems, upsell to new products

Roll out products incrementally in a way that made sense, offered additional value, sell new docs.

Introduce new brand in a way that doesn’t confuse existing customers, invites new ones.

the process

Discovery & Research

Product Strategy & Planning

UX Design

Visual Design & Prototyping

Front End Development

User Testing & Iteration

Full case study coming soon...